Scheduling Policy
We aim to schedule our customers to their convenience. We normally give a 1-3 hour window. This is when we are available to show up to perform the work. On the rare occasion that we are running early or late, we will call to tweak that time. However, we do ask that you are home at the beginning of the window. We will wait 15 minutes. If no one shows up after that 15 minutes, we will call and try to reschedule.